This Privacy Policy explains how LinguaQuest processes personal data in connection with its website and language course services. It applies to inquiries, course administration, online and classroom arrangements, and related technical operations for users in Türkiye and other locations who interact with the site.
We process personal data to respond to course inquiries, arrange level screening, match groups and timetables, confirm course terms, manage enrolment, and support scheduled lessons, guided practice, and progress review. Data is also used for website security, technical delivery, recordkeeping, and communication related to the services you request.
Personal data may be shared with service providers that support website hosting, technical maintenance, communication handling, or other operational functions. Any such recipient is expected to process data only for the assigned purpose and under appropriate confidentiality and security obligations.
We may disclose personal data where required by law, regulation, court order, or a lawful request from a competent authority. Disclosure may also occur when necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and related services.
We may process name, email address, phone number if provided, inquiry message, learning goals, and level or schedule preferences when you submit a contact form, request a course inquiry, or arrange a consultation. We also process limited technical data such as server request metadata and browser or device information for security and delivery purposes.
Personal data is collected from information you provide through the contact form, email, phone, or postal correspondence, and from data generated during website use, including request logs and device-related information. Where a message concerns course placement or scheduling, the information you submit may be used to support level screening and timetable matching.
The website uses cookies or similar technologies for essential site operation and for remembering privacy preferences. These tools support technical delivery, security, and basic functionality. No confirmed use of analytics or marketing cookies is included in this notice.
You may manage cookies through your browser settings and, where available, through site-level privacy preferences. Disabling essential cookies may affect basic functions such as form handling, session continuity, or saved preferences. We do not state that analytics or advertising cookies are in use.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing activities. You may also object to processing in circumstances recognized by law and request clarification about how your data is used.
To exercise a privacy right, submit a clear request through one of the contact channels listed in this policy and include enough information to identify the relevant data or interaction. We may ask for additional details to verify identity, protect confidentiality, and determine whether the request can be fulfilled under applicable law.
We retain personal data for the period necessary to handle inquiries, manage enrolment and course administration, maintain security records, and meet applicable legal, accounting, or dispute-related requirements. When retention is no longer justified, data is deleted, anonymized, or otherwise removed from active use according to our internal retention practices.
When this policy is updated, the revised version will be posted on the website and will apply from its effective date. If a change materially affects the way personal data is handled, the update will be presented in a manner appropriate to the significance of the change.
